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Vouchers

Buy Vouchers
Vouchers can be purchased in our shop like normal items. Once you have purchased a voucher and this was released after successful payment, the amount will appear in your shopping cart. After that you can use the "Send Coupon" link to send it via email.

How to Send Gift Vouchers
To send a Gift Voucher, please click on the link "Send Coupon" in your shopping cart, we need the following information from you: name, surname and a valid e-mail address of the recipient - after that you can send the amount you want (you can also send only a part of your credit). Please double check your information, you always have the opportunity to correct your data before sending.

Buying with Gift Vouchers
Once you have a balance, you can use it to pay for your orders. During the checkout process you have the option to redeem your credit. If the balance is less than the value, you must select your preferred method of payment for the differential amount. If your assets exceed the value of goods, you can use the remaining credit of course for your next order.

Use Vouchers
If you have received a coupon by e-mail, you can book the amount as follows:.
1) Click on the link provided in the email. If you do not already have a personal account, you have the option to open an account.
2) After you have added a product to the shopping cart, you can enter your coupon code.

If you encounter problems
In case of unexpected problems with a coupon, please contact us by e-mail: info@kekeye.at. Please describe the problem as precisely as possible, important details are: your customer number, the coupon code, error messages, the system and the browser you use.